All software support requests are dealt with by a combination of geologists & technology professionals.
To contact support either email support at : firstname.lastname@example.org
Or phone: +44 (0)1224 347086
Use the HRH Geology Software Support Site to:
- Access the support helpdesk which has global reach and 24/7 availability.
- View the comprehensive knowledge base of support articles to help you gain the maximum benefit from our software suite. Also, If you’re an enterprise level client you can customize the knowledge base with your own articles so they relate specifically to your workflows.
- Generate Support Requests online, monitor the progress of tickets and Live Chat for quick solutions.
- Gain Visibility on Ticket Statistics: duration, quantity and type of support received can be made available to monitor training quality and identify any needs.
- Receive advice and information on latest releases and patches ensuring that Gravitas remains operational on the ever changing Microsoft Windows platform.